A Customer Experience Perspective I've flown Spirit Airlines a few times. Short flights. No checked bags Minimal interaction. And honestly? Those experiences were fine. But every time I walked past their section of the airport, it felt like something else entirely. Unorganized. Cluttered Tense People frustrated. Staff overwhelmed. The energy felt off. And it made me wonder. Was Spirit Airlines actually who they said they were? Low Cost vs. Lived Experience Spirit was clear ab
